Privacy & Cookie Policies
We collect some basic information from you in order to improve
your browsing experience. Except as explained in this policy
statement, we will not release any personal information to a third
party under any circumstances unless expressly authorised to do so
by you, or if we are obliged to do so by law.
All information will be dealt with in accordance with the Data
Protection Act 1998 and we will always aim to meet current Internet
The information we collect from you
We currently collect information about your computer in order to
tailor the web pages we provide to you. This information is
collected from your computer regardless of whether or not you
register with us and is not personal to you. This includes the
- operating system (eg Microsoft Windows 7)
- browser software (eg Google Chrome)
- your browser's custom settings (eg the presence of a Macromedia
- your IP address (the unique Internet network address of your
- your geographic location (or that of your Internet service
- access times (the time spent on the Cook School Scotland
- referring domain (the website you were browsing prior to your
visit to the Cook School Scotland website).
If you register with us, you also provide us with the following
- date of birth
- email address
We collect this information in order to identify you on any
subsequent visit to the Cook School Scotland website and to allow
us to notify you of any important service announcements or
significant website updates. If you do not wish to receive
information from us, you can choose not to by editing your personal
In the case of our online shopping website, we also collect your
home address and credit/debit card details in order to process your
requested orders. For more details on how we handle such sensitive
data, please see the credit card details section of this
What we do with this information
The information about your computer detailed above is written to
a text log file held on our web server. These log files are only
accessible to the Marketing Manager at Cook School Scotland and the
server administrators at the third-party hosting company that
manage the server.
The personal information you provide when you register with us
is stored in a secure database on our own web server at the hosting
company. This information is only accessible to the Marketing
Manager at Cook School Scotland and the server administrator at the
In the case of our online shopping website, your personal
information is temporarily stored on a secure area on our server.
Once we have processed any online purchases you make through this
website, this information is deleted from the server and stored
securely offline at our Trading Service offices.
What we store in cookie files
When you log in to the Cook School Scotland website, we store a
small text file called a 'cookie' on your computer's disk drive.
This process is a very common practice, is completely harmless and
cannot be used to run programs or deliver viruses to your
This cookie holds information including the date of your last
visit to the Cook School Scotland website and your personal log in
preferences. If you chose to be recognised on your next visit to
the website, we will store your chosen username in this cookie
In the case of our online shopping website, we store some
additional information to improve the functionality of the website.
We never store credit/debit card details in a cookie as these are
Instructions on how to view the contents of a cookie created by
us can be found in your browser's Help pages (usually accessible by
pressing the 'F1' key while you have your browser open).
You can also prevent cookies being stored on your computer by
setting your browser's preferences accordingly, and instructions
can be found in your browser's Help pages. You will still be able
to browse many parts of the Cook School Scotland website, but
certain functionality may be restricted.
Reporting and analytics cookies
Google Analytics cookies
Google Analytics is an online application from Google that uses
cookies to helps us analyse the activity on our website. This means
we can make changes to our website improve the experience you have
when you use it. It's widely used across the internet and all data
is anonymised, meaning no data is collected that could be
identified as yours.
Digital advertising cookies
improve our online advertising and remarket to people who may be
interested to hear from us.
We use Google AdWords remarketing tools to show adverts to
people who have visited our website to encourage them to visit our
website again. Google Adwords collects information in a
doubleclick.net cookie and then we are able to retarget them with
adverts based on their behaviour and interests.
Find out more about
Social media advertising
actions take place on our website, for example, whether someone
signs up for an event. This helps us analyse how our Facebook,
Twitter and LinkedIn advertising campaigns are performing.
We can also use these cookies to build custom audiences to
advertise to on Facebook, Twitter and LinkedIn, for example, we may
want to advertise to you if you visited the page about registering
to volunteer, but didn't get in touch with us.
Find out more about Facebook, Twitter and LinkedIn's
interest-based advertising and how to opt out:
usually if you're logged into your accounts with them. These are
is so that you can use the buttons on our website to share our
content on social media. How these cookies work is outlined in the
How we protect your personal information
We seek to comply with the Data Protection Act 1998 and take all
reasonable care to prevent any unauthorised access to your personal
Cook School Scotland does not sell or share any personal
information about you to any outside vendors or advertising
We use appropriate technical and organisational measures and
precautions in order to protect your personal data and to prevent
the loss, misuse or alteration of your personal information.
All purchases made on our website are secure. This means it's
safe for you to input sensitive information, such as your credit
card number, when you place an order for any goods on our online
We would not transfer your information outside of the EEA
(European Economic Area) without obtaining your consent first.
Credit card details
Cook School Scotland understands the natural concerns you may
have about entering sensitive personal or credit card details. We
would therefore like to assure you that this information is stored
securely on a remote server and only aspects required for online
transactional purposes are held online.
The personal information and credit card details that we request
are only used by us to fulfill your order.
The personal information that is required for our accounts is
kept securely, in accordance with our internal security policy, and
only for as long as required by law.
All information will be kept confidential. Upon receipt of your
request, we will delete any credit card details we hold.
All credit card details are taken via a secure connection and
NOT stored on this web server.
Any person found to be using credit cards fraudulently on this
website will be prosecuted.
Updating your personal information
According to the relevant data protection regulations, you as a
concerned person have the following rights:
- Right to information: You the right to get a
confirmation whether personal data concerning you is being
processed; if this is the case, you have the right to get
information about this. (Article 15 GDPR)
- Right to correction: You have the right to
have incorrect personal data concerning you corrected and if
applicable completion of incomplete data. (Article 16 GDPR)
- Right to deletion: You have the right of
deletion of your personal data, if one in article 17 GDPR in detail
specified reason applies e.g. if the data for the pursued purposes
is no longer required.
- Right to restriction of processing: You have
the right to restriction of processing, if one in article 18 GDPR
specified conditions is given, e.g. if you entered an objection as
a concerned person against the processing
- Right to data transferability: You have the
right to receive the data concerning you, which you provided to us,
in a structured, usual and machine readable format. In execution of
this right you furthermore have the right to obtain that those data
is transferred directly to another responsible person, as far as
this is technically feasible.
- Right of objection: You have the right, for
reasons, which result from your special situation, to enter an
objection against the processing of special data at any time. We
will not process the personal data any longer, unless we can give
evidence for compelling reasons for the processing which outweigh
your interests, rights and liberties or the processing serves the
asserting, execution or defence of legal claims (article 21
You can request access to your information, request changes to
how we communicate to you or inform us of any changes to your
personal information by contacting our Data Protection Officer,
contact details below:
The Data Protection Officer
Braehead Foods , 7 Moorfield Park, Kilmarnock, KA2 0FE
Alternatively, you can email our data protection team at email@example.com
or telephone 01563 550008.
How long do we hold your information on
We hold information about you for as long as you actively
subscribe as a user.
Any cookie we store on your computer is set to expire three
months after your last visit to the Cook School Scotland website
and is automatically removed from your computer once this three
month period has elapsed.
Our contact with you
After registering with us, if you would rather not receive any
such contact from us, you can follow the unsubscribe instructions
on any email newsletter you receive from us.
If you have any concerns about the Cook School Scotland privacy
policy or feel that we are not adhering to the provisions set out
here, please do not hesitate to contact us by writing to:
The Data Protection Officer
Cook School Scotland, 7 Moorfield Park, Kilmarnock, KA2 0FE
Alternatively, you can email our data protection team at firstname.lastname@example.org or
telephone 01563 550008.
By using the Cook School Scotland website you consent to the
provisions detailed in this policy.
This Privacy notice may change from time to time. Please visit
this website section periodically in order to keep up to date with
© Cook School Scotland
7 Moorfield Park
Cook School Scotland Cookies Policy
WHAT ARE COOKIES
collect information. Cookies are small data files which are
placed on your computer, smart phones or tablets as you browse this
website. They are used to "remember" when your computer or
device accesses our websites.
Some cookies collect information about browsing behaviour when
you access this website via the same computer or device. This
includes information about pages viewed and your journey around a
information on your name, address or other contact details. Cook
on our website only.
HOW ARE COOKIES MANAGED?
The cookies are stored on your computer or other devices when
you access our website. We currently use the following types of
cookies on our site:
- Site analytics cookies: these cookies allow us to measure and
analyse how our customers use the site, to improve both its
functionality and your user experience. We also use these cookies
to monitor site performance.
By using our site, you agree to us placing these types of
cookies on your device and accessing them when you visit the site
in the future.
If you want to delete any cookies that are already on your
computer, the "help" section in your browser should provide
instructions on how to locate the file or directory that stores
cookies. Further information about cookies can be found at